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TARS, Inc.

About Us

Transportation Audit & Recovery Services

 

About TARS

TARS (Transportation Audit & Recovery Services) was built on a clear insight: companies don’t lose money on shipping because of volume, they lose money in parts of their carrier agreements they don’t even know to question. Hidden provisions. Overlooked accessorial charges. Discounts they didn’t realize they could negotiate.

We started in parcel audit, dissecting FedEx and UPS invoices line by line. That work exposed billing errors, refund opportunities, and structural weaknesses most organizations never see. More importantly, it gave us real-world visibility into how carrier contracts actually perform, not just how they’re written.

Our team brings decades of parcel carrier experience, including time on the carrier side of the table. We understand how pricing is built, how concessions are evaluated, and how negotiations are truly managed behind the scenes.

That insight led us to evolve.

Today, TARS operates as a strategic contract negotiation partner. Clients maintain direct carrier relationships. We provide the data modeling, benchmarking intelligence, and structural negotiation strategy that drives best-in-class results.

We don’t just chase discounts. We engineer agreements.

The outcome? Contracts optimized from day one, often delivering 20–30%+ improvement depending on profile and volume.

No upfront fees. We win only when you do.

Because the goal isn’t just savings.

It’s leverage, built intelligently.

Our Executive Team

 

A man in a grey suit
Founder/CEO

Johnny K. Telos

TARS was founded in 2014 by CEO Johnny K. Telos, a shipping industry veteran with over 30 years of experience, including more than 20 years as a FedEx Account Executive. Having been personally involved in thousands of contract negotiations, Johnny understands the complexities of shipping agreements inside and out.

His deep industry knowledge and firsthand experience make him the ideal partner to help businesses navigate the negotiation process, optimize their shipping costs, and secure the best possible rates. Johnny’s passion for saving clients money drives everything we do at TARS.

Let his expertise work for you.

A man wearing a black tshirt
VP of Analytics

Vince Fisher

Meet Vince – Director of IT & Business Intelligence

Vince officially joined TARS full-time in 2021, but he has been an integral part of the company since its inception. A graduate of the prestigious University of Chicago, Vince brings over 20 years of experience in IT and Data Analytics to the team.

As the architect behind many of TARS’ proprietary systems and programs, he plays a crucial role in developing and managing our technology infrastructure. Vince oversees all software and IT initiatives, ensuring seamless operations while driving business intelligence and data-driven strategies that help our clients maximize savings.

A Old man
V.P. of Sales

Mark Deilus

Meet Mark – Director of Sales & Business Development

Mark has been a key part of TARS since 2017, bringing over 30 years of sales leadership experience to the team. His expertise in B2B solutions has been instrumental in driving new business and revenue growth for TARS.

Known for his strong relationship-building skills, unwavering integrity, and ethical approach, Mark fosters long-term client partnerships that enhance business development and customer loyalty. His commitment to delivering real value and results continues to propel TARS forward.

Free Parcel Rate Analysis
Discover how much you can save on your shipping costs. Our experts will provide a comprehensive analysis to identify potential savings. No upfront fees—just results.

Request Demo

Have questions about the free analysis?
Need a few references?
Want to better understand our process?

Call us at 855-459-8277 or email johnnyk@tars-inc.com

We offer a wide array of services designed to reduce shipping costs, recover lost revenue, and improve carrier performance.

Carrier Contract Negotiation

Let our team of experts guide you through the negotiation process from start to finish! From the first meeting, to the implementation and beyond, TARS helps guide you through every complicated aspect of the negotiation process.

Late Shipments

FedEx and UPS deliver shipments late every month. Are you getting refunds on those late shipments? If not, call TARS!

Invoice Errors and Overcharges

We perform weekly audits on your invoices, find the errors and overcharges, work with the carrier and get credits directly to your account. We then provide detailed reports showing all credits and refunds.

Amazon Refunds

Let TARS breakdown the details, providing all your refund and payment status with state of the art dashboards.

Ready to uncover savings and take control of your shipping costs?
Contact us today to get started—there’s no risk, just results.

Request Demo
Logo with text "Transportation audit & Recovery services"

TARS (Transportation Audit & Recovery Services) helps businesses lower their shipping costs through expert parcel audit services, carrier contract negotiation, and refund recovery. We specialize in analyzing FedEx and UPS invoices to identify billing errors, late deliveries, and service failures—recovering refunds and optimizing shipping contracts to maximize savings. With no upfront fees and a performance-based model, TARS delivers risk-free logistics consulting that saves companies time and money.